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Safelog Pilot Logbook Software Transition to Safelog Dauntless Aviation

Transition to Safelog

You're not stuck! Now, you can easily transition to the ease of use, power, and flexibility of Safelog from Jeppesen FliteLevel, Logbook Pro, LogTen Pro, ZuluLog, and other less capable or obsolescent logbook systems.

I just wanted to thank you for this amazing system, Safelog. I had been using [competitor's product], which now seems antiquated, clunky, awkward and featureless ... I'm a pilot for American Eagle (a new one, at that- less than 50 hours) ... I had no idea logging EVERYTHING I want to log could be SO easy! I'm also blown away that you staff real people to look at my old [competitor's logbook] file in the process of importing it. Thank you, thank you! Your service is worth every penny, and that means a lot coming from someone on first year FO salary!

JVC, F/O

American Eagle

Safelog features a set of very powerful import tools that can help you get your logbook data from other programs and apps when you make the smart choice and switch to Safelog. Because so many pilots want to switch to Safelog, we've invested a lot of time to make the whole process as simple as possible and we're proud to say that thousands of pilots have successfully made the switch from obsolete and/or less capable systems such as LogTenPro, FLightLevel, LogbookPro, and many more.

Basically, we've reverse-engineered most of the data formats of our competitors and offer a FREE service to help you get your vital logbook easily data into Safelog.

Here's the list of third party logbook systems that we currently have written data extraction programs for:

  • AeroLog Pro (Polaris Microsystems)
  • Aloft Pilot Logbook
  • AvLog / AvLog Pro
  • Captain's Log 2000
  • CrewLog (Germany)
  • eLog (South Africa)
  • FlightLogg.in
  • Jeppesen FlightLog / FliteLog
  • LogTen Pro
  • MyLog (Airborne Software International)
  • PC Aviator
  • PilotLog (MJICCS Software)
  • RosterLog
  • ZuluLog
  • AirLog
  • AvConnect (AvConnect.net)
  • Captain's Keeper
  • Command Logbook (Australia)
  • CrewLog / Flugbuch / FlightTime.Aero / FlightTime.at (Germany/Austria)
  • FlightLevel / FlightLevel 2000
  • JAA-Logbook(DOT)EU online Logbook
  • Logbook Pro
  • mccpilotlog
  • OwnerLog
  • PFL Pilots Flight Log (TSE Digital)
  • PilotPal
  • SkyLog / SkyLog Pro

If your logbook is not on the list above, please ask us via our helpdesk and we'll tell you what we can do or look into possibly offering such a service for your format.

Even if your logbook software is not in the list above or if you'recoming to us from a home-made Excel or CSV format, we've developed a powerful CSV import feature inside SafelogWeb.com that can usually be extremely helpful in helping you get your old logbook data into Safelog.

If you're coming to us from a third party system such as one of the ones listed above, here's how the process works:

  1. After you purchase a Safelog subscription, you will be able to fully access the Safelog Transition web pages. In fact, you can visit these pages right now even if you only have a demo Safelog account, but you won't be able to actually go through all the way unless you purchase a subscription.
  2. There, you'll be asked to specify your old logbook system and to upload your old data files. For most logbook systems, Safelog will tell you which files you'll need to send to us and ask you to upload them into our system then and there.
  3. At this point, your old logbook files will be in the hands of our specialists who will attempt the conversion. Since this can be an involved and time-consuming process, we ask for about two weeks or so (in some cases it may take far less, in others a bit more) to do this task for you. Our specialists will analyze your files and apply a series of tools that we have written internally to extract your data from your third party old logbook system. This is a semi-automated process and there are certain caveats to it (please see the FAQs below for more details). However, in the end, what we hope to be able to supply back to you is one or two CSV (comma separated values) formatted files that that you can then easily import into Safelog using Safelog's CSV import tools. The CSV files that you get back from us will be as compatible with our systems as we can make them given any limitations of your old logbook systems.
  4. After you go through the CSV import process (it may take a little trial and error as you experiment with different field associations and configurations, but most people manage within about an hour or so), your log data will be in Safelog and you'll be good to go. If you're using a version of Safelog for PC, Mac, iOS, or Android, all you need to do is click 'sync' on those and your data will automaticallly be transferred from our central system to your device. Most people find the process to be very straightforward and there's plenty of guides and online help there to assist you.

 

Frequently Asked Questions


Q

Can you guarantee that you will be able to import my data?

A

Basically, our ability to get the data into a neutral format depends on our ability to reverse-engineer other company logbook formats. We have already done this for most of our major competitors formats and for a large number of obsolete logbooks too and historically we're happy to report a very high degree of success for the thousands of pilots who have been through this process. This is especially true for once popular systems that in our experience many users are fleeing from, including LogbookPro and LogTenPro where our success rate is basically 100%.

However, strictly speaking we can't 100% guarantee success. Things that might cause problems include encryption or intentional obfuscation by third party providers, your not being able to supply us with the data files that we need, radical changes to data formats by third party providers, problems with consistency or organization of your data, and so forth. For example, an issue that we've seen in the past is that some pilots have given us "messy" logbooks where they've used the "route of flight" fields for everything and anything including personal comments, instrument approaches and other irrelevant things. In such cases, while we can likely get other data out of numerical columns, automatically creating clean "route of flight" entries in Safelog might be impossible and so the pilot might have to do some unavoidable manual cleanup. Such issues affect relatively few people but the possibility is always there.

Because it's in our and your interest to have as many people as possible use Safelog, we will try our best to get your data out, but we can't necessarily guarantee this 100%, nor can we necessarily guarantee that we can get 100% of the data of a given logbook.

If your logbook product is in the list above, chances are that we'll have good success. In practice, we've been able to help nearly 100% of those who have come to us with third-party logbook data get their data into Safelog. The exceptions have been really obscure cases such as people coming to us with 20+ year old encrypted database formats or very poorly organized data.

   
Q

Why do you provide the data in CSV format back to me to import myself? Why don't you just provide it in Safelog's native format?

A

What you get back from transition team in most cases will be a a pair CSV files that are basically ready to be imported into Safelog. This requires essentially zero technical ability on your part; all you will need to do is to follow a step-by-step wizard. The reason that we do things this way is because this allows you to set up your columns in Safelog the way you'd like them and also allows you to specify certain key information about, for example, your aircraft and other pilots that you may fly with, that your old logbook software might not have captured in a useful way. So, there will be a little bit of work on your part once you get the CSV files from us, but rest assured that we've done most of the technical bits as far as getting the data organized for you.

   
Q

Will you be able to make sense of all of my data?

A

Basically, we will provide a CSV file to help you import most or all of your main flight log. Supplementary material such as for example records of medical certificates will not be imported, but those are few and far between enough that you can enter them manually into Safelog if and as you'd like to. As far as your main log data goes, we can do only as much as we can in a reasonably automated way with the data – often, what we can't do is due to limitations in your old logbook.

   
Q

Will I be able to have my columns set up just like in my old logbook product?

A

Almost certainly YES, you will. In most cases, this is a simple matter of setting up the columns as you will have had them set up in the old product and then importing your data to match. Safelog is very powerful and flexible in this regard, and also can be made to match many common printed logbook formats completely. That said, in some cases there may be small differences between how your old logbook product did things and how Safelog will do them, but these will tend to be minor and done for good reasons (such as because our way ends up being faster or more efficient).

   
Q

Where should I log my flights while you are working converting my old logbook files?

A

If it's not a huge deal, we suggest simply logging on paper for that week or so. This is probably the easiest thing to do as it keeps things separate and simple during the brief 'transition' phase. Or, you can log it in the Safelog logbook software; though as you will go to import the CSV that we will eventually give you, you will have to be careful to ensure that you do not accidentally erase that week's flights.

   
Q

I am not a Safelog customer, but I want to send you the data files from my old logbook...

A

Sorry, this service is ONLY available to existing licensed (paid, not demo) Safelog users. There are no exceptions to this. This service involves a substantial amount of personalized and difficult work by our staff in whipping your data into shape.

   
Q

I am interested, but worry that you might not be able to use my data.

A

Indeed, we might not, but if your old logbook product is in the list above, chances are quite good that we will. Furthermore, if you are really concerned and your logbook is not in the list above, send us a message via our helpdesk. We'll contact you personally and perhaps have a look and give you some idea of what we can do.

   
Q

What files do you require?

A

This varies from product to product. Generally, we require the files that contain your logbook data. We do NOT require (nor do we ask) you to send for example the files belonging to the old program itself. We don't care about the program – we just care about your data.

   
Q

Why does it take 'around two weeks?'

A

This 'around two weeks' figure is a bit of an estimate. First of all, please recognize that this is a semi-automated process and the non-automated parts that we have to do are quite technically demanding for some logbook formats. Real humans have to look at your old logbook and apply a series of tools that we have written go get your data out. This requires a high degree of technical and aviation expertise. If it so happens that we already have a matching set of tools, the process may be as quick as a few hours. Occasionally, you may have a slightly different version of something or other, so a bit of tweaking is required. Also, please recognize that we are normal humans who don't necessarily work at 3am on Sunday mornings and we are occasionally subject to illness and prior commitments. Please see this page to see if there are any staff holidays or training sessions scheduled currently as these may affect the speed at which transitions are processed. At all times, you will be able to see the status of your requests through our online system and you can of course contact us via our helpdesk if you are concerned.

   
Q

So the process is completely simple for me?

A

Most of the now thousands of logbook transitions that we have processed do indeed go smoothly. That is, pilots upload their old files to us, we return CSV files, and then the pilots manage to import the returned CSV into Safelog with about an hour or less of work. Sometimes, however, it takes longer and the process is more involved. This may be due to inconsistencies in your data such as because you have a large number of incorrect airport identifiers or other strange values in your old logbook. Other times, difficulties may arise because of unforseen technical issues involved in getting the data you want out of your old logbook.

In the unlikely case that you get a file back from us that doesn't contain the data that you want, please communicate with us via our helpdesk in a spirit of patience and mutual cooperation, and we'll do our best to fix whatever issue you have. In some cases, this may result in a bit of communication with you and some back and forth as we 're process' your logbook a few times. Please remember that these conversions can be very difficult for us (as they would be for anybody) at times - we're dealing with reverse engineering highly technical data from undocumented and often obsolete or internally problematic file formats. We learn and improve with each one as it is in our interest to make the process as smooth as possible for each pilot. The point is that we ask all pilots who use this system to be open to the possibility that it might take a bit longer and might require some tweaking and communication to get it right for you, but we will do our best and keep working at it to the best of our ability if you communicate constructively with us and help us to help you. We cannot guarantee that it will be a smooth process for everybody all the time--this is simply a reflection of how difficult such transitions are. However, we can guarantee that we will do our best if you have the patience to work with us in the unlikely event that you experience difficulties. Because of this possibility, we ask that if you are facing something like an interview for which you'd like a printout of your log data from Safelog that you give extra time.

   
Q

Will you break encryption?

A

We're not sure if this is ever an issue, but we consider the possibility that some files that some of you may send us may be encrypted – that is, deliberately made difficult to read. Due to legal, ethical, and security considerations, if your file is indeed encrypted, chances are that we will not be able to create a CSV for you. That said, if you have access to your own logbook data in some program, unless the authors were truly cynical, chances are that you will be able to use some 'export' function in that old software to get your data out in a format that we can indeed process for you. This also said, in extreme cases if your data is encrypted and if you can provide to us reasonable and compelling proof that you are indeed the rightful owner, we may be able to do something with it, though this may entail additional costs.

   
Q

Can I import a CSV file even though I haven't gone through you? What if my old logbook software is not in the list?

A

If your old logbook software is not in the list, try contacting us via our helpdesk first. We may well be able to help you as we are interested in expanding the set of old logbook software that we can indeed import. However, if your logbook software is not on the list and we determine that what you have is so obscure or intractable that we truly can't do anything with it, then you can of course use Safelog's import features once you have made your own CSV file from your data. This is not hard to people who have even passing familiarity with MS Excel and indeed thousands of people have come to Safelog from every manner of past data provider in the past before we started offering this service, and this continues to be very much possible.